The Caribbean destinations that serve the meetings industry responded quickly to the global pandemic, managing to reactivate swiftly and safely.
Puerto Rico, the Dominican Republic, the Riviera Maya, and Cancun exemplify destinations capable of creating a safety bubble to welcome groups and host events, conventions, conferences, and incentive trips.
Biosafety is the latest addition to the natural attractions, gastronomy, service infrastructure, and the customary quality that define these destinations. It is now a key element in attracting meeting planners and their clients, who are more than ready to travel and gather again.
Costa Mujeres: Exclusivity, luxury, and high-end services for meetings
We land at the Cancun International Airport and speed off for a 35-minute drive north to reach Costa Mujeres, a micro-destination with idyllic—and very private–beaches just across the water from Isla Mujeres.
Costa Mujeres is an enticing blend of Cancun’s glitter—just 30km away—and the Rivera Maya’s glam, home to large international hotel chains and their luxury brands.
For example, the Palladium Hotel Group boasts a development with two new five-star properties, which together offer over 1,000 rooms, all junior suites. The Grand Palladium Costa Mujeres Resort & Spa welcomes families, while the TRS Coral Hotel is an adults-only property.
The complex was created with the MICE segment in mind. It has its own Convention Center with a total capacity of 1,860 people.
Its spacious ballroom can accommodate up to 890 people. There are also two meeting rooms, two offices, and a lounge in the business area. In all, there are more than 1,500 m2 (16,145 ft2) available.
Highlights for groups include the Zentropia Palladium Spa & Wellness for pampering and the Rafa Nadal Tennis Centre Costa Mujeres for getting active. There are various sports and recreational facilities ideal for teambuilding, with canals and rivers on site for relaxing walks pre- or post-meetings.
Excellent and diverse gastronomy has always been an incentive for groups. The variety of specialized menus is an added value offered by Grand Palladium Costa Mujeres Resort & Spa and TRS Coral Hotel. The staff considers the client’s diet and restrictions and directs them to the most suitable restaurant.
Entertainment, flexibility, and creativity are the linchpins that move the operations within the resort’s ample facilities. This is evident in the layout of the locations and the service operations; everything fits the needs of the groups, allowing 200 PAX to flow easily and in a sanitary and safe manner. Nevertheless, the hotels have a maximum occupancy of 70%.
Sanitary Bubbles: A shortcut to tourism reactivation
The uncertainty of living with a virus that is constantly altering the conditions and restrictions for travel and meetings has sparked the creation of sanitary bubbles, a shortcut towards the reopening and reactivation of tourism.
Governments have prioritized tourism in some destinations, such as Quintana Roo, the Dominican Republic, and Puerto Rico, focusing on providing biosafety for visitors and incentives for meeting planners.
With this in mind, they have been certified by international organizations and have activated the necessary protocols to guarantee a reliable and enjoyable event or meeting.